You tap and nothing happens – or only in some parts of the screen. Typing is impossible, swiping works halfway. Or the opposite: the iPad taps and opens things on its own. Let us narrow it down.
Quick fixes first
- Clean the screen with a dry microfibre cloth. Sticky fingers and moisture confuse the touchscreen.
- Remove the screen protector – air bubbles, dust or a cracked protector cause dead spots.
- Take it off the charger: a poor charger can cause erratic touch.
- Force restart the iPad, then update iPadOS.
Test where it fails
Open Notes or a drawing app and slowly draw lines across the whole screen. A line that keeps stopping in the same place points to a damaged touchscreen in that area. That is hardware.
Common hardware causes
- A crack, even a tiny one at the edge or corner.
- A drop that loosened the touch connector inside.
- Pressure or bending, for example in a full backpack.
- Liquid under the glass.
- A swollen battery pushing the screen up – if the screen lifts, stop charging and bring it in.
Glass only or full display?
On some older standard iPads, the touch glass is separate from the display and can sometimes be replaced alone. On iPad Air and iPad Pro, glass and display are laminated and replaced together. Which applies to your iPad is clear after the free diagnosis.
Time and price
Because an iPad screen is glued, allow 1 to 2 working days. You get a fixed price before we start, and your data stays on the iPad. More: iPad screen repair: what to expect.
Prices per model: iPad screen repair
Visit PhonePlus
PhonePlus, Binnen Bantammerstraat 4, Amsterdam – near the Nieuwmarkt and about ten minutes' walk from Centraal Station. Walk in without an appointment: free diagnosis and a fixed price before we start.
- Monday: 10:00–19:00
- Tuesday to Saturday: 11:00–21:00
- Sunday: 12:00–21:00
