You dropped your phone, picked it up, and the screen looks fine. Relief. But a drop can damage parts you do not see straight away. Take two minutes to test these eight things – the sooner you spot a problem, the easier it is to fix.
The 2-minute checklist
- Screen: look at a white page and a dark page. Any lines, spots, flickering or areas that look different?
- Touch: swipe across the whole screen and type a message. Any dead spots?
- Cameras: open the camera and switch between all lenses and the front camera. Sharp? No shaking or clicking?
- Face ID or fingerprint: does unlocking still work?
- Sound: play a video on the speaker, make a short call, and record a voice memo to test the microphone.
- Charging: plug in a cable – does it charge without wiggling?
- Buttons: volume, side button, silent switch or Action button.
- Back and frame: run your fingers along the edges and back. Any crack, a gap, or a bent corner?
Signs to watch in the next days
- A black spot or line that appears and grows.
- The battery suddenly drains faster, or the phone gets warm.
- The screen starts lifting at one side.
- No signal, or Wi-Fi that drops more often.
Small crack? Do not wait too long
A small crack lets in dust and moisture and usually spreads. Read small crack: fix now or wait?
Back up now
If anything feels off, back up your phone today, while everything still works. See our backup checklist.
Free check
Not sure? Walk in and we check it for free. If something needs repairing, you hear the fixed price before we start. Many repairs are done while you wait.
Visit PhonePlus
PhonePlus, Binnen Bantammerstraat 4, Amsterdam – near the Nieuwmarkt and about ten minutes' walk from Centraal Station. Walk in without an appointment: free diagnosis and a fixed price before we start.
- Monday: 10:00–19:00
- Tuesday to Saturday: 11:00–21:00
- Sunday: 12:00–21:00
